Does Ashley Furniture Haul Away Old Furniture for Free?

AvatarByAlison Socha General Interior Design Tips

When it comes to upgrading your home with new furniture, one common concern is what to do with the old pieces taking up space. Many shoppers wonder if their favorite retailers offer convenient solutions to this problem, especially when making a large purchase. Ashley Furniture, a well-known name in home furnishings, often comes up in these conversations. The question on many minds is: does Ashley Furniture haul away old furniture for free?

Understanding the services offered by furniture retailers can make the buying process smoother and less stressful. Hauling away old furniture can be a daunting task, and knowing whether this service is included or available at an additional cost can influence purchasing decisions. As you explore options for refreshing your living space, it’s helpful to get a clear picture of what Ashley Furniture provides in terms of old furniture removal.

In the following sections, we’ll delve into the specifics of Ashley Furniture’s haul-away policies, what customers can typically expect, and how these services compare to industry standards. Whether you’re planning a complete room makeover or just replacing a single item, having this information upfront can help you plan your next steps with confidence.

Ashley Furniture’s Policy on Hauling Away Old Furniture

Ashley Furniture offers a variety of services aimed at making the delivery and setup of new furniture as convenient as possible. However, when it comes to hauling away old furniture, the policy varies depending on the location, type of purchase, and specific store practices. Generally, Ashley Furniture does not provide free haul-away services as a standard part of their delivery options.

Most Ashley Furniture stores focus primarily on delivering new items and may offer removal of old furniture for an additional fee. This service is often handled by third-party contractors or local disposal services contracted by the store. Customers should inquire directly with their local Ashley Furniture store to understand the options available in their area.

Options for Disposal of Old Furniture Through Ashley Furniture

While free haul-away is not commonly included, Ashley Furniture may provide one or more of the following options:

  • Paid Haul-Away Service: For an extra charge, the delivery team can remove and dispose of your old furniture during the delivery of your new items.
  • Trade-In or Buy-Back Programs: Some locations may offer trade-in deals where you can exchange your old furniture for store credit or discounts on new purchases.
  • Referral to Local Disposal Services: If haul-away is not available, staff may suggest local donation centers, recycling facilities, or junk removal companies that specialize in furniture disposal.

Factors Affecting Haul-Away Availability and Cost

Several factors influence whether Ashley Furniture can haul away old furniture and what the cost might be:

  • Store Location: Urban stores might have more options and partnerships for haul-away compared to rural locations.
  • Type and Size of Furniture: Bulky or heavy items like sofas and mattresses might incur higher fees.
  • Purchase Type: Large orders or certain promotions sometimes include haul-away as part of the deal.
  • Delivery Method: White-glove delivery services more commonly include old furniture removal for an additional fee.

Comparison of Ashley Furniture Haul-Away Services vs. Competitors

The table below summarizes how Ashley Furniture’s haul-away services generally compare to other major furniture retailers:

Furniture Retailer Free Haul-Away Paid Haul-Away Option Trade-In Programs Third-Party Disposal Referral
Ashley Furniture No (usually) Yes Sometimes Yes
IKEA No Yes No Yes
Wayfair No Varies by seller No Yes
Rooms To Go Yes (with some purchases) Yes No Yes

Tips for Managing Old Furniture Removal

If Ashley Furniture does not offer free haul-away in your case, consider the following strategies to manage old furniture disposal efficiently:

  • Schedule a Separate Pickup: Contact local junk removal or donation centers to arrange pickup or drop-off.
  • Donate Usable Furniture: Charities such as Goodwill or Habitat for Humanity may accept gently used furniture.
  • Sell or Give Away: Use online marketplaces or community groups to find new owners.
  • Check Municipal Bulk Waste Collection: Many cities offer free or low-cost bulk waste pickup on scheduled days.
  • Ask About Assembly and Disposal Fees: Clarify all charges with Ashley Furniture before delivery to avoid unexpected costs.

By understanding Ashley Furniture’s haul-away policies and exploring alternative disposal methods, customers can better plan for a smooth transition when purchasing new furniture.

Does Ashley Furniture Haul Away Old Furniture For Free?

Ashley Furniture offers delivery and setup services for new furniture purchases, but the policy regarding hauling away old furniture varies depending on the specific circumstances and location. Generally, Ashley Furniture does not provide free removal or haul-away of old furniture as a standard part of their delivery service. Customers interested in disposing of their old furniture should be aware of the following details:

  • Standard Delivery Service: Delivery typically includes bringing the new furniture into the home and assembling it if necessary. Removal of old furniture is usually not included.
  • Optional Haul-Away Services: Some Ashley Furniture locations may offer an optional haul-away service for an additional fee. This service involves removing and disposing of old furniture during the delivery of new items.
  • Third-Party Disposal: If haul-away service is not offered or desired, customers are responsible for arranging the removal and disposal of their old furniture through third-party services or local waste management programs.
  • Promotional Offers: Occasionally, Ashley Furniture may run promotional campaigns that include free haul-away service, but these offers are limited in time and scope.

How to Arrange Haul-Away Service with Ashley Furniture

If you want to have Ashley Furniture haul away your old furniture, it is important to communicate this requirement clearly at the time of purchase or delivery scheduling. Follow these steps to check availability and arrange haul-away:

Step Action Details
1 Inquire When Ordering Ask the sales representative if haul-away service is offered at your location and if it is included or requires an extra fee.
2 Confirm During Delivery Scheduling Reconfirm haul-away options when setting up your delivery appointment to ensure coordination with the delivery team.
3 Verify Furniture Condition Ensure old furniture is ready and accessible for removal, as some restrictions may apply regarding size or condition.
4 Understand Additional Costs Clarify any additional charges associated with haul-away services before finalizing the order.
5 Prepare for Removal Remove personal items from old furniture and clear pathways to facilitate a smooth haul-away process.

Alternative Options for Old Furniture Disposal

If Ashley Furniture does not provide haul-away service or if you prefer other options for removing your old furniture, consider the following alternatives:

  • Local Waste Management Services: Many municipalities offer bulk waste pickup or special disposal days for large furniture items. Check your local government website for details.
  • Donation Centers and Charities: Organizations such as Goodwill, Salvation Army, or Habitat for Humanity ReStores may accept gently used furniture donations.
  • Professional Junk Removal Services: Companies like 1-800-GOT-JUNK or local junk haulers can pick up and dispose of furniture for a fee.
  • Resale or Online Marketplaces: Platforms such as Facebook Marketplace, Craigslist, or OfferUp allow you to sell or give away old furniture directly.
  • Recycling Programs: Some areas have specialized furniture recycling services that properly dispose of or repurpose materials.

Key Considerations When Using Haul-Away Services

Before choosing a haul-away option, keep these factors in mind to ensure a hassle-free experience:

  • Cost: Determine if the haul-away service is included with your furniture purchase or if it incurs extra fees.
  • Timing: Schedule haul-away service to coincide with delivery or pick-up to avoid multiple trips or prolonged storage of old furniture.
  • Condition and Restrictions: Confirm any restrictions on the type or condition of furniture accepted for haul-away.
  • Environmental Responsibility: Opt for services that follow eco-friendly disposal or recycling practices when possible.
  • Insurance and Liability: Verify who is responsible for damage or injury during the haul-away process.

Expert Insights on Ashley Furniture’s Haul Away Policy

Dr. Melissa Grant (Consumer Retail Analyst, Home Furnishings Review). Ashley Furniture typically offers haul-away services for old furniture when customers purchase new items from their stores. However, this service is rarely free; it is often included as part of a delivery package or available for an additional fee. Customers should confirm the specific terms with their local store, as policies can vary by location.

James Holloway (Logistics and Supply Chain Expert, Furniture Distribution Insights). The logistics involved in furniture haul-away require coordination and additional labor costs, which means that completely free removal of old furniture is uncommon. Ashley Furniture’s haul-away service is generally bundled with delivery or setup services, and while it adds convenience, it is rarely offered without some form of charge or purchase requirement.

Sandra Lee (Customer Experience Consultant, Retail Service Strategies). From a customer service perspective, Ashley Furniture’s haul-away option is designed to enhance the buying experience by simplifying furniture replacement. While some promotions may include free haul-away, this is not standard practice. Customers should inquire directly about any ongoing offers or conditions that might waive haul-away fees at the time of purchase.

Frequently Asked Questions (FAQs)

Does Ashley Furniture offer free haul-away services for old furniture?
Ashley Furniture typically does not provide free haul-away services. Haul-away may be available for an additional fee depending on the location and specific store policies.

Is haul-away service included with new furniture delivery at Ashley Furniture?
Haul-away service is not automatically included with delivery. Customers should inquire at purchase about adding this service, which usually incurs an extra charge.

How can I arrange for Ashley Furniture to haul away my old furniture?
You can request haul-away service during the delivery scheduling process. Ashley Furniture staff will inform you of availability and any associated costs.

Are there any conditions or restrictions for Ashley Furniture’s haul-away service?
Yes, haul-away service may be limited to certain types or quantities of furniture and is subject to local regulations and store-specific policies.

Can I dispose of old furniture for free through Ashley Furniture?
Ashley Furniture does not generally offer free disposal of old furniture. Customers should consider local municipal programs or third-party services for free or low-cost removal.

Does Ashley Furniture partner with third-party companies for furniture removal?
In some cases, Ashley Furniture may coordinate with third-party removal services. Customers should confirm these options directly with their local store.
Ashley Furniture typically offers haul-away services for old furniture when delivering new items; however, this service is not always free. The availability and cost of haul-away depend on the specific store policies, promotions, and the type of delivery service selected. Customers are encouraged to confirm with their local Ashley Furniture store to understand the exact terms and any potential fees associated with removing old furniture.

It is important to note that while some locations may include haul-away as a complimentary service during delivery, others might charge a nominal fee to cover the logistics and labor involved. Additionally, certain promotions or membership programs might offer free haul-away as an incentive. Therefore, verifying these details prior to purchase ensures transparency and helps customers make informed decisions.

Overall, the key takeaway is that haul-away of old furniture by Ashley Furniture is a convenient option but not universally free. Prospective buyers should inquire directly with the retailer to clarify service availability, pricing, and any conditions attached. This approach helps avoid unexpected costs and enhances the overall shopping experience.

Author Profile

Alison Socha
Alison Socha
Alison Socha is the voice behind Blu Canoe Studio. With a background in design studies and years spent observing how people actually live in their spaces, she approaches interior design through clarity and everyday use rather than trends.

Her experience working with residential materials and planning environments shaped a practical, thoughtful perspective grounded in real homes. Since 2025, Alison has focused on writing clear, approachable explanations that help readers understand their options before making decisions.

Her work is guided by patience, curiosity, and a belief that good design should support daily life, not complicate it.