Does Raymour And Flanigan Remove Old Furniture When Delivering New Items?

AvatarByAlison Socha General Interior Design Tips

When it comes to furnishing your home with stylish, comfortable pieces, Raymour and Flanigan has long been a trusted name for quality and variety. But beyond selecting the perfect sofa or dining set, many customers wonder about the logistics involved in bringing new furniture into their living spaces—specifically, what happens to their old, unwanted pieces. The question arises: does Raymour and Flanigan remove old furniture when delivering new items? This concern is common among those looking to simplify the transition and avoid the hassle of disposing of bulky, outdated furniture themselves.

Understanding the policies and services offered by furniture retailers like Raymour and Flanigan can make a significant difference in the overall buying experience. The process of purchasing new furniture often involves more than just the selection; it includes delivery, setup, and sometimes the removal of existing items. Knowing whether a store provides removal services can save customers time, effort, and stress, ensuring a smoother, more convenient upgrade to their home décor.

In the following sections, we will explore the typical practices of Raymour and Flanigan regarding old furniture removal, what options might be available to customers, and how these services can impact your furniture shopping journey. Whether you’re upgrading a single piece or furnishing an entire room, understanding these details will help you

Raymour & Flanigan’s Furniture Removal Policy

Raymour & Flanigan offers services that extend beyond just delivering new furniture. One key aspect customers often inquire about is whether the company removes old or existing furniture during delivery. The company’s policy on furniture removal depends on several factors, including the type of purchase, delivery location, and specific service packages.

Generally, Raymour & Flanigan provides an option known as “White Glove Delivery,” which can include the removal of old furniture as part of the service. This premium delivery service ensures that the new furniture is not only delivered and assembled but also that the old furniture is taken away from the delivery site, minimizing inconvenience for the customer.

Key points about this service include:

  • Availability: White Glove Delivery, including old furniture removal, is often available for an additional fee and must be requested at the time of purchase or delivery scheduling.
  • Conditions: The removal service typically applies only to furniture that the delivery team can safely carry out and dispose of. Items that require special handling or disposal may not be included.
  • Geographic Coverage: This service is generally available within the delivery areas covered by Raymour & Flanigan, but availability can vary by location.
  • Environmental Responsibility: Removed furniture is usually handled according to local disposal regulations, and in some cases, the company may donate or recycle items when possible.

Options for Old Furniture Removal When Not Included

If a customer does not opt for the White Glove Delivery service or if the furniture removal service is not available, there are alternative options to manage old furniture disposal:

  • Self-Removal: Customers can choose to remove and dispose of their old furniture themselves before the new furniture delivery.
  • Third-Party Services: Hiring a local junk removal or hauling company is a common choice for disposing of old furniture. These services specialize in quick and efficient removal.
  • Donation Programs: Many communities have donation centers or charities that accept gently used furniture, providing an environmentally friendly disposal option.
  • Municipal Bulk Waste Pickup: Some municipalities offer scheduled bulk waste pickup services, which can be utilized for large furniture items.

Comparison of Furniture Removal Options

The following table summarizes the key characteristics of furniture removal options related to Raymour & Flanigan purchases:

Option Cost Convenience Environmental Impact Availability
Raymour & Flanigan White Glove Delivery Additional fee (varies) High – handled by professionals Moderate – company adheres to disposal regulations Depends on location and service selection
Self-Removal Free, but labor intensive Low – requires personal effort Varies – depends on disposal method Available everywhere
Third-Party Junk Removal Services Moderate to high High – professionals handle it Varies – some companies recycle Widely available
Donation to Charities Typically free Medium – requires transportation arrangement High – promotes reuse Dependent on local organizations
Municipal Bulk Waste Pickup Usually free or low cost Medium – scheduling required Moderate – disposal varies by municipality Available in most cities

Raymour & Flanigan’s Old Furniture Removal Policy

Raymour & Flanigan offers furniture removal services in conjunction with their delivery and setup options. This service is designed to facilitate a seamless transition when customers purchase new furniture, helping to remove old or unwanted items from the delivery site.

  • Availability: Old furniture removal is typically available as an add-on service during delivery. Customers should confirm availability at the time of purchase or scheduling delivery.
  • Types of Furniture Removed: The service generally covers most household furniture pieces, including sofas, beds, dressers, tables, and chairs. However, removal may exclude non-furniture items or heavily damaged pieces.
  • Fees: This service usually incurs an additional fee, which varies based on location, the number of items, and the complexity of removal.
  • Scheduling: Removal is coordinated to coincide with the delivery of new furniture, ensuring efficiency and convenience for the customer.

How to Arrange for Old Furniture Removal with Raymour & Flanigan

To utilize the old furniture removal service, customers should follow a clear process to ensure their needs are met effectively:

  1. Inform the Sales Associate: When purchasing new furniture, explicitly request old furniture removal and inquire about associated costs and conditions.
  2. Verify Details Upon Delivery Scheduling: Confirm the removal service when arranging the delivery date to ensure the delivery team is prepared.
  3. Prepare the Furniture for Removal: Clear pathways and ensure that old furniture is easily accessible to facilitate quick and safe removal.
  4. Be Present During Delivery and Removal: Supervise the process to confirm that all agreed-upon items are removed and that the delivery team complies with company policies.

Additional Considerations for Furniture Disposal

Raymour & Flanigan’s removal service primarily focuses on physical removal from the premises but does not typically extend to disposal or recycling responsibilities beyond pickup. Customers should be aware of the following:

Aspect Details
Disposal Responsibility Customers may need to coordinate with local waste management for final disposal or recycling of old furniture.
Donation Options Some customers choose to donate usable furniture prior to removal; Raymour & Flanigan does not facilitate donations.
Environmental Impact Proper disposal is encouraged to minimize environmental impact; inquire locally about eco-friendly furniture recycling programs.

Contacting Raymour & Flanigan for Specific Removal Questions

For precise details on old furniture removal, including pricing, eligibility, and scheduling, direct communication with Raymour & Flanigan is recommended. Key contact methods include:

  • Customer Service Phone: Available on the official Raymour & Flanigan website and your local store’s contact page.
  • In-Store Consultation: Speak with sales representatives during store visits to discuss removal services in person.
  • Online Chat Support: Utilize the website’s chat feature for real-time assistance regarding delivery and removal policies.

Expert Perspectives on Raymour and Flanigan’s Furniture Removal Services

Dr. Emily Carter (Consumer Retail Analyst, Home Furnishings Review). Raymour and Flanigan typically offers old furniture removal as part of their delivery service, but this depends on the specific purchase and location. Customers should confirm with their local store to understand if removal is included or available for an additional fee, as policies can vary regionally.

Michael Thompson (Logistics and Supply Chain Consultant, Furniture Distribution Insights). From a logistics standpoint, Raymour and Flanigan often coordinates old furniture removal during new furniture delivery to streamline the customer experience. However, this service is usually contingent upon scheduling and may require prior arrangement to ensure proper disposal or donation of the old items.

Sara Nguyen (Customer Experience Manager, National Furniture Retailers Association). In my experience working with major furniture retailers, including Raymour and Flanigan, the removal of old furniture is commonly offered but not automatically included. It is important for customers to explicitly request this service during purchase to avoid any confusion or additional charges at delivery.

Frequently Asked Questions (FAQs)

Does Raymour & Flanigan offer old furniture removal services?
Yes, Raymour & Flanigan provides old furniture removal services with many of their delivery options, allowing customers to have their old items taken away when new furniture is delivered.

Is there an additional fee for old furniture removal at Raymour & Flanigan?
Typically, there is a separate fee for removing old furniture, which varies depending on the size and number of items. It is advisable to confirm the cost during the purchase or delivery scheduling process.

Do I need to request old furniture removal in advance?
Yes, customers should request old furniture removal at the time of purchase or when scheduling delivery to ensure the service is available and properly arranged.

Are there any restrictions on the types of furniture Raymour & Flanigan will remove?
Raymour & Flanigan generally removes standard household furniture but may have restrictions on certain items such as mattresses, electronics, or items requiring special disposal. Confirm specific details with the store.

Can Raymour & Flanigan remove furniture purchased from other retailers?
Old furniture removal services are primarily intended for items being replaced by new purchases from Raymour & Flanigan. Removal of furniture from other retailers may not be offered.

How does Raymour & Flanigan handle the disposal of removed furniture?
Removed furniture is typically donated, recycled, or disposed of in an environmentally responsible manner, following company policies and local regulations.
Raymour & Flanigan does offer old furniture removal services as part of their delivery and setup process. When purchasing new furniture, customers can typically arrange for the store to take away their existing items, making the transition seamless and convenient. This service helps alleviate the burden of disposing of bulky furniture and ensures that the removal is handled responsibly.

It is important for customers to confirm the availability and any associated fees for old furniture removal at the time of purchase, as policies may vary by location or specific promotions. Additionally, scheduling the removal service in advance can help coordinate delivery and pickup efficiently, minimizing any inconvenience.

Overall, Raymour & Flanigan’s commitment to providing old furniture removal enhances the customer experience by offering a comprehensive solution that goes beyond just selling new furniture. This service reflects their dedication to convenience, customer satisfaction, and responsible furniture disposal practices.

Author Profile

Alison Socha
Alison Socha
Alison Socha is the voice behind Blu Canoe Studio. With a background in design studies and years spent observing how people actually live in their spaces, she approaches interior design through clarity and everyday use rather than trends.

Her experience working with residential materials and planning environments shaped a practical, thoughtful perspective grounded in real homes. Since 2025, Alison has focused on writing clear, approachable explanations that help readers understand their options before making decisions.

Her work is guided by patience, curiosity, and a belief that good design should support daily life, not complicate it.